All the transactions/activities be it incoming call, outgoing call, recharges, call records, sms, data logs are stored in the system of the operator for prepaid as well as for postpaid mobile numbers. After a period of 30 days to 90 days depending upon the server capacity they are moved to tapes as per TRAI regulations as a standard proidure by all the Operators in India. These taps have a long life and are securily stored for later refrences.
Incoming Call Logs: A normal user can not get his or her incoming call log details from the operator however the incoming call and sms logs are present in the system and very much available with the operator. Even the missed call which one makes gets recorded in the system. Police can always get the incoming call logs from any operator after following standard set of procidures and protocalls.
Outgoing Call Logs: Airtel was the first company to come up with Prepaid Itimized Bill service after the TRAI – Telecom Regulatory Authority of India on January 6, 2012 issued ‘Telecom Consumers Protection Regulations, 2012’, where it asked operators to provide itemized bills at a price not exceeding Rs. 50. Itemised bill is a detailed statement of your airtel prepaid account, which helps you keep track of all your calls, SMS, data and other services.
How to get Prepaid Itemized Bill from any Indian Operator:
Method 1: You can simply call 121 (for airtel or operators specific customer care) from your airtel or other operator prepaid number and give in your request for the same. (It is quite possible that the customer care representative himself might not be aware of this as such requests are very less so you need to struggle a bit there)
Method 2: SMS “EPREBILL <Month Name> Email id” To 121 from your mobile no to get details of outgoing calls on e-mail id.
Method 3: For last few calls you can check your phone call log records, or use web selfcare or mobile selfcare options like by dialing *121# and selecting the appropriate options or download My Airtel mobile app.
Copy And Send This Messege :- EPREBILL OCT Your Eamil Address